Travel booking offer
Content
1. Introductory provisions
2. Subject of the contract
3. Obligations of the parties
4. Cost and payment procedure. Cancellation of reservation
5. Booking conditions
6. Privacy Policy
7. Other provisions
Appendix 1. Terms of refusal of services of the Agency (rules of cancellation of booking by the Buyer)
This document is a public offer (offer) of the Internet resource https://comeonturkey.com (site) for the provision of services.
2. Subject of the contract
3. Obligations of the parties
4. Cost and payment procedure. Cancellation of reservation
5. Booking conditions
6. Privacy Policy
7. Other provisions
Appendix 1. Terms of refusal of services of the Agency (rules of cancellation of booking by the Buyer)
This document is a public offer (offer) of the Internet resource https://comeonturkey.com (site) for the provision of services.
1. Introductory provisions
1.1. The Come on Turkey platform is an online marketplace that provides the buyer with the opportunity to purchase routes and book services for leisure and travel.
1.2. LLC "FURTHER MORE" represented by Dumanova Marina Olegovna (OGRN 1217700073392) (hereinafter referred to as the Agency) addresses this Offer Agreement to any person (individual or legal entity) whose will to use the services of the Agency will be expressed by him personally or through an authorized representative (hereinafter referred to as the Buyer) ...
1.3. The offer agreement is an official proposal of the Agency (offer) to conclude an agreement for the provision of services for organizing the booking of nights in hotels, transfer services, excursions, guide escorts, purchasing tickets at the museum and other services for recreation and travel selected by the Buyer, provided that it is purchased something other than the Guide along the route (dalae - Guide) for the Buyer along the route indicated on the website in the booking system within the specified time (hereinafter referred to as the Services) and contains all the essential terms of this agreement.
1.4. A guide is a material describing the route provided in pdf format, which the Buyer can use to organize travel on his own.
1.5. The acceptance of the Offer Agreement is the payment for the Services by the Buyer personally or by an authorized representative.
1.6. By accepting the Offer Agreement, the Buyer guarantees that he is familiar with, agrees, fully and unconditionally accepts all the conditions in the form in which they are set forth in the text of the Offer Agreement.
1.7. Acceptance of the Offer Agreement is tantamount to the conclusion by the Buyer and the Agency (hereinafter referred to as the Parties) of the Agreement on the conditions set forth in the Offer Agreement. The offer agreement does not require seals and / or signing by the Parties, while maintaining full legal force.
1.8. By taking actions to accept the Offer Agreement, the Buyer guarantees that he has the legal rights to enter into a contractual relationship with the Agency.
1.2. LLC "FURTHER MORE" represented by Dumanova Marina Olegovna (OGRN 1217700073392) (hereinafter referred to as the Agency) addresses this Offer Agreement to any person (individual or legal entity) whose will to use the services of the Agency will be expressed by him personally or through an authorized representative (hereinafter referred to as the Buyer) ...
1.3. The offer agreement is an official proposal of the Agency (offer) to conclude an agreement for the provision of services for organizing the booking of nights in hotels, transfer services, excursions, guide escorts, purchasing tickets at the museum and other services for recreation and travel selected by the Buyer, provided that it is purchased something other than the Guide along the route (dalae - Guide) for the Buyer along the route indicated on the website in the booking system within the specified time (hereinafter referred to as the Services) and contains all the essential terms of this agreement.
1.4. A guide is a material describing the route provided in pdf format, which the Buyer can use to organize travel on his own.
1.5. The acceptance of the Offer Agreement is the payment for the Services by the Buyer personally or by an authorized representative.
1.6. By accepting the Offer Agreement, the Buyer guarantees that he is familiar with, agrees, fully and unconditionally accepts all the conditions in the form in which they are set forth in the text of the Offer Agreement.
1.7. Acceptance of the Offer Agreement is tantamount to the conclusion by the Buyer and the Agency (hereinafter referred to as the Parties) of the Agreement on the conditions set forth in the Offer Agreement. The offer agreement does not require seals and / or signing by the Parties, while maintaining full legal force.
1.8. By taking actions to accept the Offer Agreement, the Buyer guarantees that he has the legal rights to enter into a contractual relationship with the Agency.
2. Subject of the contract
2.1. The Agency undertakes to organize a reservation for the Buyer for the chosen dates of nights in hotels, transfer services, excursions, guide escorts, purchase of tickets at the museum and other services for recreation and travel, selected by the Buyer, along the route indicated on the website within 24 hours after order confirmation. The buyer, for his part, assumes the obligation to timely pay for the service.
3. Obligations of the parties
3.1. The agency undertakes:
3.1.1. Make a reservation for the services selected by the Buyer on the basis of the Application. In the Application, the Buyer indicates the passport data, contact phone number and e-mail, travel dates. The booking request is made through the booking system on the website https://comeonturkey.com, or sent by e-mail - hello@comeonturkey.com.
3.1.2. Provide the Buyer with all the necessary consultations on the route, organization and peculiarities of the trip.
3.1.3. The Agency is not responsible for delays or non-performance of obligations due to reasons beyond its reasonable control, including but not limited to natural disasters, natural disasters, wars, terrorism, riots, embargoes, civil or military authorities, fires, floods, accidents, pandemics, epidemics, diseases, strikes, shortages of vehicles, fuel, energy, labor or materials.
3.2. The buyer undertakes:
3.2.1. Make payment in accordance with clause 4 of this agreement.
3.2.2. Provide data for booking (name, surname, passport series and number, date of birth, citizenship) no later than 5 (five) days before the start of the trip.
3.2.3. Take out travel insurance on your own for the entire travel period.
3.1.1. Make a reservation for the services selected by the Buyer on the basis of the Application. In the Application, the Buyer indicates the passport data, contact phone number and e-mail, travel dates. The booking request is made through the booking system on the website https://comeonturkey.com, or sent by e-mail - hello@comeonturkey.com.
3.1.2. Provide the Buyer with all the necessary consultations on the route, organization and peculiarities of the trip.
3.1.3. The Agency is not responsible for delays or non-performance of obligations due to reasons beyond its reasonable control, including but not limited to natural disasters, natural disasters, wars, terrorism, riots, embargoes, civil or military authorities, fires, floods, accidents, pandemics, epidemics, diseases, strikes, shortages of vehicles, fuel, energy, labor or materials.
3.2. The buyer undertakes:
3.2.1. Make payment in accordance with clause 4 of this agreement.
3.2.2. Provide data for booking (name, surname, passport series and number, date of birth, citizenship) no later than 5 (five) days before the start of the trip.
3.2.3. Take out travel insurance on your own for the entire travel period.
4. Cost and payment procedure. Cancellation of reservation
4.1. The cost of the service includes: in case of acquiring a Guide without other services - only obtaining a Guide. When booking other services within the itinerary - making a reservation for the selected services.
4.2. The total cost of the service is indicated in the booking system on the website https://comeonturkey.com. Payment is made in Russian rubles in a single payment in the amount of 100% of the service cost no later than 48 (forty eight) hours from the moment of booking confirmation.
4.4. The Buyer's cancellation rules are specified in Appendix 1 to this Agreement.
4.2. The total cost of the service is indicated in the booking system on the website https://comeonturkey.com. Payment is made in Russian rubles in a single payment in the amount of 100% of the service cost no later than 48 (forty eight) hours from the moment of booking confirmation.
4.4. The Buyer's cancellation rules are specified in Appendix 1 to this Agreement.
5. Booking conditions
5.1. Immediately after purchasing the route, the Buyer receives a Guide to the mail with a detailed route.
5.2 If the Buyer, in addition to the Guide, purchased booking services, within 24 hours after confirming the Application, he receives a set of documents for travel on the selected dates.
5.2 If the Buyer, in addition to the Guide, purchased booking services, within 24 hours after confirming the Application, he receives a set of documents for travel on the selected dates.
6. Privacy Policy
6.1 Collection of personal data
To process the reservation and provide services, the Agency receives the Buyer's personal data. Such data may include (as the case may be) names, addresses, passport or other identification numbers, telephone numbers, email addresses, and other contact and billing information.
6.2. Use of personal data
Personal data of the Buyer can be used for the following purposes: provision of services and provision of products upon request, communication with the Buyer regarding a booking or other service provided, statistical or marketing analysis, testing of sales systems, customer surveys, communication in the framework of maintaining relations with customers, offering services ...
6.3 Disclosure of personal data
The Agency undertakes to maintain appropriate policies and procedures regarding the storage and disclosure of the Buyer's personal information, ensuring the protection of such information from unauthorized access by third parties. The Agency has the right to disclose Buyer's data to government authorities in compliance with applicable law. Also, the Agency can transfer the information necessary for booking to transport companies, guides, hotels, port authorities and other relevant persons in order to be able to provide services, as well as to comply with the necessary formalities in connection with the organization of travel.
To process the reservation and provide services, the Agency receives the Buyer's personal data. Such data may include (as the case may be) names, addresses, passport or other identification numbers, telephone numbers, email addresses, and other contact and billing information.
6.2. Use of personal data
Personal data of the Buyer can be used for the following purposes: provision of services and provision of products upon request, communication with the Buyer regarding a booking or other service provided, statistical or marketing analysis, testing of sales systems, customer surveys, communication in the framework of maintaining relations with customers, offering services ...
6.3 Disclosure of personal data
The Agency undertakes to maintain appropriate policies and procedures regarding the storage and disclosure of the Buyer's personal information, ensuring the protection of such information from unauthorized access by third parties. The Agency has the right to disclose Buyer's data to government authorities in compliance with applicable law. Also, the Agency can transfer the information necessary for booking to transport companies, guides, hotels, port authorities and other relevant persons in order to be able to provide services, as well as to comply with the necessary formalities in connection with the organization of travel.
7. Other provisions
7.1. The right to use photos and videos
All images used by the Agency in advertising and promotional materials are photographs taken in real travels. The buyer agrees to the use of his photo and video images in advertising, information and promotional materials of the Agency that comply with the legislation of the Russian Federation, if they are found in open sources. If the Buyer does not want photographs or video materials with his / her participation to be used in this way, he is obliged to inform about this at the time of purchasing the route.
All images used by the Agency in advertising and promotional materials are photographs taken in real travels. The buyer agrees to the use of his photo and video images in advertising, information and promotional materials of the Agency that comply with the legislation of the Russian Federation, if they are found in open sources. If the Buyer does not want photographs or video materials with his / her participation to be used in this way, he is obliged to inform about this at the time of purchasing the route.
Appendix 1. Terms of refusal of services of the Agency (rules of cancellation of booking by the Buyer)
1.1. The Hyde is a separate product and cannot be returned. The service is considered fully rendered at the moment the Buyer receives the Guide.
1.2. Reservation services are refundable. The buyer can return the cost of paid services, provided that the return is reported no later than 48 hours before the start date of the first activity on the route. To do this, you need to write to hello@comeonturkey.com. The agency will cancel the booking and return the money to the buyer within 10 (ten) days.
1.2. Reservation services are refundable. The buyer can return the cost of paid services, provided that the return is reported no later than 48 hours before the start date of the first activity on the route. To do this, you need to write to hello@comeonturkey.com. The agency will cancel the booking and return the money to the buyer within 10 (ten) days.
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